Feb 25 - 27, 2025 | Las Vegas, NV
Feb 25 - 27, 2025

Effective Approaches for Reducing Conflict & Drama with Your Clients

Wednesday, February 28 | 11:15 - 11:45 AM
LVCC - Custom Building Central - West 209

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    What It's About

    Navigating challenging clients and dealing with drama that often arises can be the most difficult part of a construction project. Through personal stories, peer-to-peer discussion and a little humor, this Shop Talk offers strategies and steps you can take to build trust with your clients and reduce conflicts during the project. Learn effective techniques for reducing conflict and drama in your client interactions. Discover how to identify difficult clients and effective methods for working with emotional homeowners. Bring your questions, share your challenges and offer your best practices -- leave equipped with valuable tools to enhance client relationships, leading to increased business success and a more harmonious construction process.

    How to Attend

    Open to all IBS registrants.


    Picture of Ed Earl
    Residential Contractor Services Group


    Registration Type
    Any IBS Registration
    Custom Building Central
    Shop Talk
    Level of Content
    Who Should Attend
    Remodelers, Single Family Builders - Custom, Single Family Builders - General Contracting, Production, Spec/Tract

    Continuing Education
    NAHB - 0.50 CE hour(s)
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